Privacy Policy for EchoBloom People
At EchoBloom People, we are committed to providing comprehensive human resources consulting and solutions, including Talent Acquisition, Employee Engagement Programs, Performance Management Systems, HR Policy Development, Workplace Culture Consulting, Leadership Training & Development, Payroll & Benefits Administration Support, and Industrial Relations Advisory. This privacy policy outlines how we collect, use, disclose, and protect information gathered through our online platform and in the course of providing our services. Your privacy is paramount to us, and we strive to protect your personal data in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and Australian privacy principles.
1. Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Identification Information: This includes information you voluntarily provide to us when you inquire about our services, register for an account, apply for a position through our talent acquisition services, subscribe to newsletters, or engage with our online platform. This may include names, email addresses, phone numbers, postal addresses, professional titles, employment history, and other relevant details required for HR services.
- Professional Information: For services such as talent acquisition, performance management, and leadership training, we may collect professional qualifications, performance reviews, career aspirations, and other work-related data.
- Usage Data: We automatically collect information on how our services are accessed and used. This Usage Data may include your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Cookies and Tracking Technologies: Our online platform uses cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
EchoBloom People uses the collected data for various purposes:
- To provide and maintain our human resources consulting services.
- To manage your inquiries and requests, and to respond to your questions.
- To process applications for talent acquisition and provide related recruitment services.
- To deliver tailored employee engagement programs, performance management systems, and leadership training.
- To facilitate HR policy development and workplace culture consulting.
- To support payroll and benefits administration and provide industrial relations advisory.
- To improve and personalise your experience on our online platform.
- To monitor the usage of our services and detect, prevent, and address technical issues.
- To send you relevant updates, newsletters, and promotional materials related to our services, where you have consented to receive them.
- To comply with legal obligations and regulatory requirements.
3. Disclosure of Your Information
We may disclose your personal information in the following situations:
- With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as IT support, data hosting, analytics, and recruitment platforms. These third parties are obligated to protect your information and may only use it for the purposes for which we disclose it to them.
- For Business Transfers: If EchoBloom People is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.
- For Legal Reasons: We may disclose your data where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may also disclose your personal data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of EchoBloom People, prevent or investigate possible wrongdoing in connection with our services, or protect the personal safety of users of our services or the public.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
4. Security of Your Data
The security of your data is important to us. We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, use, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.
6. Third-Party Links
Our online platform may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By Mail: EchoBloom People, Level 5, 2847 Macquarie Street, Sydney, New South Wales, 2000, Australia